Platform Features

100+ Features Built for Finance Companies

Every feature you need to run a professional lending operation — online, automated, and accessible from any device.

Everything Under One Roof

LoanMasta covers the complete loan management lifecycle — from the moment a customer registers to when the final repayment is made.

Customer Management

Full customer profiles, KYC verification, credit scoring and account activation workflows.

Loan Processing

Online applications, automated eligibility checks, digital T&Cs, approval and funding.

Repayment Tracking

Record all payment types, generate amortisation schedules, track arrears automatically.

Default Management

Auto-classify defaults, track arrears aging, manage recovery and write-offs.

Reports & Analytics

Dashboard KPIs, collections reports, cash flow, portfolio aging and location analysis.

Communication

Targeted email broadcasts, repayment reminders, automated notifications and support tickets.

Staff Management

Role-based access, loan officer assignment, activity logging and batch data uploads.

System Config

Multi-branch support, interest rate config, DCC integration, ALESCO payroll and branding.

Every Feature, Every Detail

Tap any category to explore what LoanMasta does under the hood.

Customer & Account Management

10 features
Email-based registration & authentication
Account activation with credit check workflow
Comprehensive user profiles (personal, employment, banking)
Multiple ID type verification (NID, passport, driver's licence)
Credit rating system (0–100 scale)
Automatic loan approval by credit threshold
Referral programme with commission tracking
Client lifecycle management (active, suspended, flagged)
Individual & company (SME) client classification
Consent tracking (credit check & T&C acceptance)

Loan Processing & Management

14 features
Online loan application portal
Personal & SME loan types
New, additional & refinanced loan classification
Automated loan eligibility & requirements check
Configurable loan limits, amounts & repayment terms
Fixed & variable interest rate support
Per-client interest rate overrides
Processing fee & loan application fee configuration
Digital T&C acceptance with timestamp
7-status loan lifecycle tracking
Funding date management & CDN generation
Multi-document upload & auto-labelling
Staff-created loans & admin overrides
Bulk existing loan upload (Excel/CSV)

Payment & Repayment Processing

10 features
Normal, advance & partial payment types
Payroll deduction, bank deposit & cash payment modes
Client payment proof upload & staff verification
Automatic amortisation schedule generation
Fortnightly & monthly repayment frequency
Advance payment & surplus management
Loan statement generation per payment period
ALESCO payroll deduction code integration
PDF loan statement & schedule export
Bulk payment upload from bank statements

Default & Recovery Management

9 features
Automatic default classification on missed payments
Configurable mercy period before default trigger
Default interest (percentage or fixed amount)
Missed payment count & days-in-default tracking
Arrears balance tracking & aging analysis
30 / 30–90 / 90–180 / 180+ day aging categories
Recovery status & recovery date management
Write-off & bad debt classification
Deemed unrecoverable allowance calculation

Reports & Analytics

9 features
Admin dashboard with KPI summary tiles
Monthly collections & financial summary reports
Cash flow analysis (income vs. outgo)
Loan portfolio by status, type & location
Default & arrears reports with aging schedules
Location-based analytics (loans, clients, arrears)
Receivables tracking (principal, ordinary & default interest)
Reports filterable by date, location & status
PDF & Excel export for all reports

Communication & Messaging

10 features
Targeted email broadcasts by customer segment
Segment options: pending, running, defaulted, recovery and more
Personal email & work email delivery split
Per-recipient delivery status tracking
Automated repayment reminder emails
Cash Disbursement Notice (CDN) auto-generation & email
Email attachment support for broadcasts
Customer support ticket system (6 categories)
Multi-message threaded ticket conversations
Ticket lifecycle management (open, closed, reopened)

Staff & Administration

9 features
Role-based access control (Admin, Staff, Client)
Staff profiles with type, category & position hierarchy
Loan officer assignment per loan
Staff-created loans with full admin controls
Batch loan & statement data upload (Excel)
Client profile management by staff
Activity logging per user
Multi-location / multi-branch support
Employer pre-registration database

SME Lending & System Configuration

12 features
SME / business loan profiles (sole trader, SME, MSME)
Business document uploads (IPA, TIN, cash flow)
DCC (Dinau Control Centre) integration
ALESCO government payroll deduction support
Multi-bank support (ANZ, BSP, Kina, Westpac)
Configurable interest rates & fee structures
Configurable loan amount & term range settings
Company bank details for CDN & IRSDA documents
Referral programme & commission configuration
REST API for external integrations
Django admin panel with full data management
Automated Celery task scheduler

Seen Enough? Let's Get You Started.

Set up your finance company with LoanMasta today. One-time setup fee K5,500 — then just K150+GST per fortnight.